Contact Us

At Concho Rural Water, our commitment is to provide the community with superior service.

Please feel free to send us an email using the contact form below or give us a call.  As your water provider, we welcome your feedback and appreciate your business.

In the event of an emergency shut-off or leak, CRWC will make every attempt to post information about the problem here on the website as quickly as possible. This will include any instructions and/or information on the water quality and any necessary steps you may need to take and for how long.

CRWC Business Hours: The office is open Monday - Friday from 9:00-12:00 and we can assist you by phone from 1:30-4:30 and until 5:00 on disconnect days. We can be reached by email at [email protected].  

ALL emergencies should be reported to (325) 650-6598 or (325) 277-4830. 

Email us at [email protected]

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.